Charging on the go

With a bp pulse full membership subscription, you can enjoy our best value on the go tariffs to charge on the bp pulse network, starting from £0.44/kWh. 

You’ll also get access to free charging on selected bp pulse points, as well as a physical access card, all for just £7.85 (inc VAT) per month. Oh, and all new members get 1 month's free subscription*.

If a subscription isn’t right for you, you can still access the bp pulse network, just on a higher tariff, on a pay-as-you-go basis. Just top-up at least £5 in your account to start a charge.

* When you download the bp pulse app and register and upgrade to a full bp pulse membership subscription (£7.85 inc VAT per month), we’ll give you your first month’s subscription free. Further terms and conditions apply.

†Pay 20% less than if you Pay As You Go: our best on the go rates start from £0.44/kWh.

Once you’ve opened your bp pulse app, please follow these steps:   

1. At the bottom of the screen, tap Profile.

2. Select Membership.  

3. Scroll down the page and select Set up my subscription now.  

4. You’ll be invited to choose a bp pulse card or key fob. This is your handy way to access charging across our public network. 

   • If this is your first time signing up, we’ll give you one month’s free subscription and £9 charging credit each month for five months.  

   • If you’ve previously signed up, you’ll see the monthly price. 

5. Enter and confirm your shipping address.(Please note: This is where the bp pulse card or key fob will be sent and can be different from the billing address.) 

6. If you have a discount code, add it now.

7. Add direct debit information: Card details and Billing address.

8. Check and submit the information: This will initiate the direct debit set-up.

Just to let you know, a direct debit can take up to four working days to set up on our system. 

Allow up to five working days to receive your bp pulse card or key fob.

In the meantime, if you need to charge you can add credit to your Pay As You Go account. This will be deducted from your next subscription fee. To do this, open the app, tap Profile, Your credit, Top up your credit, and add the amount you wish.

To unsubscribe, open your app and follow these steps: 

1. At the bottom of the screen, tap on the Profile icon. 

2. Tap Cancel subscription in the Your membership area. You will see: Are you sure you want to leave? 

3. Confirm (twice) that you'd like to cancel. You have now unsubscribed. 

You can now check the precise date your subscription ends: 

1. At the bottom of the screen, tap on the Profile icon. 

2. Tap Cancel subscription in the Your membership area. You’ll see your subscription expiry date just below the card. 

Please note: After you subscription expiry date, your account will automatically revert to Pay As You Go, and you’ll need to add a minimum £5 credit to your account to charge. Your bp pulse card or key fob will become inactive. 

Your username is the email or mobile number you used to sign up with, so please use that. 

If the information you entered is correct, you’ll receive a one-time verification code to the email address or phone number you entered. 

If your card has been lost or stolen, please call our customer care team on 0800 464 3444. 

If your card is damaged, please visit our bp pulse app, log in to your account and order a replacement. This will disable your current card and prompt us to send a new one to your registered address.  

If you need to charge before your new card arrives then you can do so using the app.