Our Customer Care Team are on hand to give you the support you need.

Simply fill in this form with your details and our team will get in touch to resolve your query.

Do you have a question? Let's start a conversation

Select the topic that best describes your issue, then you’ll fill out the form with your details.

1. Select a topic you need support with

Help with public charging including membership and billing queries and reporting a charger fault.

Get support with your order, report a fault with your unit or ask a general home charging question.

Raise a complaint about your membership, your charger, service, app or any other bp pulse product or service.

For existing business and public sector customers to get support with their account and chargers.

Speak to an expert about your businesses charging needs.

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