A step-by-step guide
bp pulse subscribers using a bp pulse charge card
Pay-as-you-go customers using the bp pulse app
Guests using the bp pulse live map
Contactless payment via contactless card or mobile wallets, like Apple Pay
Select how you'd like to charge
If you’re a bp pulse subscriber using a bp pulse charge card select ‘Member’
If you’re a pay-as-you-go customer using the bp pulse app select ‘Member’
If you’re a guest using the live map select ‘Guest’
If you’re paying by contactless using a contactless bank card or mobile wallet, select ‘Guest’
If you’re a bp pulse subscriber
Tap your bp pulse charge card, key fob or other RFID charge card on the reader.
If you’re a pay-as-you-go customer
Open the bp pulse app.
Select Charge, indicated by a lightning bolt.
Enter the charger ID.
Select your preferred socket.
Click the blue Charge button.
If you're a guest
Open the bp pulse live map.
Find the charger you want to use by zooming in on the map and clicking the pin.
Click Select’ to use the charging point.
Under Chargepoint Details, choose your preferred socket by clicking Select.
If you’re paying by contactless card or mobile wallets, like Apple Pay
Tap your contactless payment method on the contactless reader
Select the right charging connector type for your vehicle on the screen
Connector types can be 50kW DC CCS, 50kW DC CHAdeMO or 43kW AC Type.
Once you’ve selected your charging connector type, plug the cable into your vehicle
Pro tip: If you’re using the CHAdeMO cable, make sure you push the button on the cable handle down to release it from the charging point to use.
The unit will then run a safety check and your vehicle will begin charging.
If you’re a bp pulse subscriber
Tap your bp pulse charge card, key fob or other RFID charge card on the reader.
If you’re a pay as you go customer
Press Stop in the bp pulse app.
If you’re a guest
Select Stop charging on your web browser.
If you’re paying using contactless
Tap your contactless bank card or mobile wallet against the reader.
Remove the cable and return it to the charging point.
You’re ready to go!